Garuda Airlines is the national carrier of Indonesia. The airline is named after the holy bird Garuda of Hinduism from the national emblem of Indonesia. Garuda Indonesia was founded on 1st August 1947 as KLM Interinsulair Bedrijf, and the airline commenced operations on 26th January 1949. Garuda Indonesia has its headquarters at Soekarno-Hatta International Airport in Tangerang, near Jakarta. Garuda Indonesia has its operational hubs at Soekarno-Hatta International Airport, Ngurah Rai International Airport, Sultan Hasanuddin International Airport and Kualanamu International Airport, The airline’s secondary hubs are Sultan Aji Muhammad Sulaiman Airport and Juanda International Airport. Garuda Indonesia is one of the leading airlines of the world and is also a member of the SkyTeam global airline alliance. Garuda Indonesia operates over 93,000 flights annually to it 20 International and 44 Domestic destinations.
Garuda Indonesia strives to deliver the best service to their passengers. Garuda Indonesia’s fleet is designed to provide its passengers more room, more comfort and better service. Garuda Indonesia owns a massive fleet of 142 aircrafts, which include Boeing 777-300ER, 747-400, 737-800NG, Airbus A330-300, A330-200, CRJ1000 NexGen and ATR 72-600. These aircrafts are a perfect choice for short, medium and long haul flights. Garuda Indonesia is currently revamping its fleet, when done they will operate their short haul flights on Boeing 737-800NG and Bombardier CRJ1000NextGen, medium haul flights on Airbus A330-200/300 and long haul flights on Boeing 777-300ER.
Garuda Airlines flies to a total of 64 destinations of which 20 are international across Asia, Middle East, Europe and Australia. Some of the destinations to which Garuda Indonesia operates are Beijing, Guangzhou, Hong Kong, Shanghai, Nagoya, Tokyo, Osaka, Seoul, Java, Kalimantan, Lesser Sunda Islands, Maluku Islands, Papua, Sulawesi, Sumatra, Kuala Lumpur, Singapore, Bangkok, Jeddah, Riyadh, Dammam, Dubai, Amsterdam, Melbourne, Perth, Sydney and India.
Garuda Indonesia is a full service carrier and has its cabin divided into different cabin classes. These cabin classes are First, Business and Economy.
First Class on Garuda Indonesia offers its passengers a complete luxurious experience. Passengers start to experience their First Class experience even before boarding their flight, Garuda Indonesia offers a limousine pick up for you from your doorstep to the airport. Garuda Indonesia offers 8 luxurious private seats on its Boeing 777-300ER with a 1-2-1 configuration. First Class offers you sliding doors for privacy, comfortable seats which convert into fully flat beds, personal wardrobes and storage, personal reading light and a personal 23.5 inch touch screen LCD for in-flight entertainment.
Garuda Indonesia offers 38 Business Class seats on its Boeing 777-300ER, each passenger travelling business class has direct aisle access, seats that get converted to flat beds for a comfortable seats, personal storage, power outlet, USB port and a 15 inch personal LCD TV for in-flight entertainment.
Economy Class on the Garuda Indonesia flights offers comfort and convenience, economy Class seats are comfortable and spacious, reclining seats make for a comfortable flight, USB and power outlet on every seat and in-flight entertainment service during flight.
Garuda provides a wide array of in-flight entertainment options, during the flight passengers can enjoy their Audio and Video on Demand facility, passengers can choose from 58 movies and 50 TV programs, 25 music channels, 9 radio stations and 140 music albums with various genres of music.
The check in luggage allowance varies across routs and class of travel, the check in allowance on majority of the International flights on Economy is 30kgs, Business Class is 40 kgs and First Class is 50 kgs with a size restriction on the bag and also a single piece og baggage must not weigh more than 32 kgs. This may vary hence passengers are advised to check their check in baggage allowance at the time of booking their tickets. Garuda Indonesia also allows passengers to carry 7 kgs of cabin baggage per person. In addition to this 7 kgs of cabin baggage, passengers are allowed to carry a laptop bag, a ladies bag, duty free items purchased at the airport before boarding and some reading material.
Frequent Flyer Program:
Garuda Indonesia’s frequent flyer program GarudaMiles was launched in September 1999, in 2005 the frequent flyer program was revamped and relaunched. The program allows passengers to accumulate miles when travelling domestic or international with Garuda Indonesia and its partner airlines of the SkyTeam alliance. GarudaMiles has been designed to appreciate its passengers. GarudaMiles can be redeemed for award tickets, class upgrades and much more. As GarudaMiles members, passengers enjoy priority check in, priority baggage handling, excess baggage allowance, acess to Garuda Indonesia’s airport lounges and much more.
In 2015,Garuda Indonesia was awarded “The World’s Best Cabin Crew” by Skytrax.
In 2014, Garuda Indonesia was awarded a “5-star Airline” status by Skytrax and also “The World’s Best Cabin Staff” also by Skytrax.
In 2013, Airline Passenger Experience Association awarded Garuda Indonesia as the “Best in Region: Asia and Australia”
FareHawker and Garuda Indonesia:
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